Many small business owners find that they are outgrowing their current landline phone systems and struggling to handle high call volumes. Limited phone features may also be making it difficult to manage received in an organized, effective manner. Despite these problems, however, and despite having heard of the benefits of a VoIP phone system, many continue to use their existing systems- why?
The reasons for delaying or avoiding entirely a switch-over to VoIP often include such arguments as the following:
- Switching will be complicated and a major hassle.
- It will take a long time to complete the switch.
- The cost savings and improved features won’t be worth it.
- I can continue getting by on my old phone system.
- Eventually, I can go 100% mobile.
While all of the above would be good reasons to avoid switching to VoIP, were they true, the simple fact is that they are false. These kinds of misconceptions arise quite naturally, however, since in many other areas of business, problems of a similar nature often do accompany a change. Yet, VoIP installation and usage is truly an exception. Some of the counter-arguments, then, would run as follows:
- An experienced VoIP provider can arrange everything after a quick call and an initial site inspection. These are professionals who do nothing but install VoIP systems day after day. They know how to assess your situation and identify all you will need to get started.
- The time needed to make the switch varies greatly, depending on how large your operations are, how many phone lines you will need, and the nature of your existing phone system. However, most companies will work with you to establish an acceptable timetable, and there should be little to no down-time during the transition process.
- Many businesses save 30% to 40% on local calls and up to 90% on international calls once they have switched to VoIP. Cloud-based calling cuts costs because all communication systems and all offices can be united under a single network. Additionally, once you get past the installation fee and the cost of new phones (if necessary), there is very little maintenance involved. That is because the heavy hardware is typically off-site, owned and managed by the hosting company.
- VoIP phones offer many advanced features not found on landlines. Audio and video conferencing, four-digit speed dial, name-inclusive caller ID, increased data-load ability, enhanced voice mail, much easier remote access, and quick, automatic switching to emergency lines all make these phones easily worth the switch.
- Older phone systems are quickly becoming outdated, and it will be ever more difficult to find affordable maintenance for them, and mobile phones work well for mobile employees but offer no oversight control when used in-office.
If you need to change out or upgrade your business phone system, consider using TRICOM Systems. TRICOM has been installing phone systems since 1975, and they are a name well-trusted throughout New England. They deal in cutting-edge phones from Avaya and Nortel and customize systems to each client’s needs.