Escalation Procedures

Emergency Service
Emergency Call Main # (203) 876-8500 dial 9 then leave a detailed message and
Someone will get back to you asap.
Moves, Adds, Changes
Call Main # (203)-876-8500 dial 3 for service
Or email us at support@tricom-systems.net
Nortel Systems Inquiries
Herb Bocchino
Office Ext 204
Cell Phone 203-314-3821
David Johnson
Office Ext 201
Cell Phone 203-376-5294
Avaya/ Lucent Phone Systems Inquiries
Bill Parker
Office Ext 220
Cell phone 203-530-9461
Dave Mastracchio
Cell Phone 203-530-8077