Clients and Testimonials

Dear Bill:

I want to thank you so much for everything you and Herb have done to make the update of our Avaya system such an easy and successful process!

From our first meeting, I was impressed with how thorough you were in assessing what we needed to do to upgrade our present phone system, and I really appreciate your willingness to work with our existing equipment when possible, but upgrade as necessary. I really felt that you took more time and care in assessing our needs than the previous venders who had come in. Certainly your quote was fair. Ultimately we felt your offer and your company would offer us the best value and service available.

Working with Herb, who installed our upgrade, has only confirmed that belief. Needless to say, everything went beautifully! Of course we have had a few little glitches, but thank you and herb for taking care of them so easily!

All in all, I can only say that I am grateful that Jamie D’Agostino introduced you and your company to our practice. I am very appreciative for all that you have done!

Thank you again.

Sincerely
Lynne Van Horn
Office Manager
Eric L. Wasserman, M.D.,F.A.C.S


It is my pleasure to recommend to you the services of Tricom Systems, inc. We are approaching the one year anniversary of the installation of our Avaya IP Office 500 Professional telephone system. The cut-over to our new system was done quickly and painlessly. Tricom personnel were available during the transition to provide training and to monitor the performance of our system. Tricorn’s staff was professional and knowledgeabic; they were also pleasant and helpful when interacting with our employees. Having in the past gone through a variety of “upgrade nightmares”; this one was a dream come true.

Very truly yours,
Richard G. Lemoine
Administrator

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