About Tricom Systems in Connecticut
Telecom has changed. What started as premise-based PBX systems decades ago has shifted toward cloud and hosted solutions. Through every change, Tricom Systems, Inc., based in New Haven, CT, has stayed focused on one thing: keeping businesses connected.
Since 1993, we’ve worked with business owners, IT directors, and telecom managers across Connecticut. Many of our first clients still call us today, proof of the trust built over years of reliable service.
From PBX to Cloud – Experience That Matters
The shift from on-premise to hosted phones created opportunity, but also uncertainty. Some clients still rely on older PBX systems. Others look for a clear, low-risk path to the cloud. That’s where Tricom steps in.
When a company relocates or upgrades its network, we see the perfect moment to design, install, and run the structured cabling needed for lasting performance. Phones, VoIP, fiber optics, cameras, our work creates the backbone that allows everything else to function smoothly.
More Than Technology, We Solve the Mess Everyone Else Avoids
Tricom isn’t a national carrier with offshore support. Also, there are many pretenders in our industry. So it’s hard to tell who is the real deal.
We’re local, hands-on, and ready to solve the tough problems others avoid.
We Are Deadly VoIP Assassins.
We take on the dirty business of telecom that nobody talks about.
Our approach
Customer Focused
Real people, real support, no call centers.
Problem Solvers
No issue left unresolved, no matter how messy.
Detail Oriented
Every project planned and executed with care.
Hard Working
A blue-collar ethic that gets the job done.
Experienced
Over 20 years navigating every shift in telecom.
Clients describe us as calm in the storm. Courteous and friendly, but competitive and relentless when it comes to solving problems.
Why Businesses Choose Tricom
Connecticut companies often share the same frustrations, hidden fees, confusing contracts, long wait times, or providers who vanish after installation. Tricom offers something different
Clear pricing and transparent communication.
Quick response times and fast resolutions.
Integration that works with your existing systems.
Support that scales as your business grows.
A partner who stays until every detail is right.
Our Promise To You, Your Team, and Your Business
We never leave a problem unresolved. We don’t hand clients off to a call center. We take pride in being local, dependable, and thorough.
For businesses across New Haven County and beyond, Tricom provides more than telecom, we provide confidence that your communications will work when you need them most.
Ready for a better way to connect?
Contact Tricom Systems, Inc., today.
Speak with a real person in New Haven, CT, about your business telephone, cloud phone, structured cabling, and security camera needs.
203.306.1950
support@tricom-systems.net