Over the years, PSTN phone service which is also called landline has made way for voice over Internet Protocol (VoIP), informally known as Internet telephony. What makes VoIP deployments so popular? Irrespective of the size of business, VoIP can provide substantial cost savings, simplifies communication, and provides opportunities for a flexible business.
ADVANTAGE AND BENEFITS OF VOIP TECHNOLOGY
There may be certain challenges involved initially, however in the longer run the cost involved with VoIP services is largely outweighed by the horde of advantages associated with it. The added features, flexibility and cost effectiveness offered by VoIP allows Small and Medium sized companies to match the capabilities of larger companies. Here are the reasons behind the growing popularity of VoIP technology and why you should consider implementing VoIP services into your business plan.
- Cost Effectiveness
The cost-saving potential of VoIP is immense in terms of reduced cost for equipment, lines, maintenance etc. The first thing one used to think while calling someone on the other side of the globe would be the phone bill, however thanks to VoIP, cost will never be the villain again. Studies have confirmed that VoIP ensures potential savings of around 40% on local calls and 90% on International calls when compared with a PSTN line.
- Portability
For geographically distributed projects, VoIP systems suits well. You just need a broadband connection to log into your VoIP from anywhere in the world.
- Easy Installation
The easy installation and setup for VoIP systems makes it a favorite for business organizations. Managing and maintaining communication resources becomes easier since the transfer of voice to digital signals happens using software resources.
- Highly Versatile and Effective
VoIP systems can offer several useful features apart from making phone calls like video conferencing, voice mail, voice to email transcription, Music on Hold, Call Screening, Do Not Disturb mode and many more. VoIP systems take communication to a higher level which is critical to modern day business telephone systems.
- Easy to Manage
With a User control interface to change features and services dynamically, it becomes easy for the user to customize VoIP features as per their business need. Users can change call forwarding number, alter music-on-hold f eatures, anonymous call block, status information etc.
- High Scalability
The high scalability features associated with VoIP makes it easy to add new connections without the need for major changes in wiring, lines or equipment. Also, while moving offices or cubicle locations, it is really easy to move VoIP systems when compared to dedicated lines required for PSTN connections.
- Converged Architecture
The WAN connectivity can be easily leveraged by converging voice, video and data services which also saves wiring, administration and maintenance costs.
- Improved Productivity
With flexible features and lowered operating costs, employees can manage their time better and prioritize their tasks wells to ensure improved productivity. Rich media services which includes audio conferencing, document sharing, instant messaging, video recording, etc., there are endless options with VoIP.
SUMMARY
VoIP technology is still emerging and there are lot of new features added every day. VoIP ensures improved manageability, productivity and cost effectiveness for businesses which require reliable communication services. Reduced maintenance costs, advanced features, and extreme flexibility makes VoIP a great choice if you are looking for client retention and improved conversions of new opportunities.
