Business Telephone Systems CT | TRICOM Systems, Inc.

Why do businesses choose voip

Businesses are increasingly switching over to VoIP for a variety of reasons. Business phone systems are starting to rely more on Internet Protocol networks to support their phone, video conference, data, and and wireless needs. The networks are cheaper, more efficient, and allow for much easier access remotely, allowing for more flexible system. Flexibility is key in the business world. Compared to a regular system of landlines, VoIP allows for all communication systems to be easily combined in the cloud. Those who rely on different devices can sync them into the network and work remotely from any location. For those traveling on business, or needing to work after hours, employees can connect to the business phone network and receive correspondence as if they were in the physical location. The flexibility of the VoIP allows for small business owners to constantly be tuned into their business phone network regardless of physical location. Another benefit comes in the form of savings. Regardless of business size, setting up a VoIP has been shown to save large amounts of money as compared to traditional landlines. Having all communication systems in a singular data cloud greatly cuts operational costs. For smaller business owners, the savings can be great because of the ease of upgrading to VoIP, and the relative lack of internal resources needed to maintain the network. Business owners with more than one office will especially benefit, as every office can be unified under one hosted network. Disasters can happen in business, but VoIPs allow for potential problems to be easier dealt with. Whereas a landline can be knocked out completely, if a VoIP is knocked offline, it is...

Check list for choosing the right business phone system

Your telephone system is the link that ties your customers, vendors and employees together, so it’s understandable that choosing the right telephone system is a top priority for your business. A dysfunctional phone system can cause financial and logistical nightmares. So, how do you choose the right phone system? Here is a checklist that will guide you through the phone system selection process. 1. Determine your current business phone system needs Each business has different needs and customer expectations. Will your employees spend a bulk of their phone time sitting at their desk, or do they complete their work in the field? Consider the size and budget of your business. For some businesses, cellphones and remote access are a must. Other businesses rely on traditional desk phones, or even PC communication. If your business has multiple locations, this should be factored in to your decision making process. Today’s VolP (Voice over Internet Protocol) systems allow you to make calls over a broadband internet connection, making communicating easier than ever before. By utilizing this technology, multiple business sites can be connected and work as one. How this service is hosted will depend on how your business is set up. 2. Account for growth As your business grows, will your phone system be prepared to handle your expanding needs? Will your system accommodate all of your staff? Do you plan to move, or add a new business location? Plan for the future by assessing your staffing plan and determining which team members will need a phone in the coming months and years. When you choose a phone system without considering your business’s future growth, you’ll likely soon find yourself dealing...

Scaling for growth – What to consider when buying a phone system

Acquiring a phone system requires substantial financial investment hence adequate budgeting is required. The cost relates to upfront costs and other components like: Installation fee Cost of actual phone system and base system Maintenance charges Cost of supporting the system Services and Training Phone system Add-ons like CTI and auto- attendant Cost saving and  employee productivity The choice of a phone system and the number of staffs determines the overall cost. 1. Choice of vendor A safe and reliable provider is important when choosing where to buy your phone system. Identify many suppliers and choose the best one basing on: Whether they offer free installation and training Their support system services should be 24/7 Ability to update their software and hardware regularly to maintain efficiency in your phone system. A vendor who can offer a demo before you buy the actual system One with previous customers particularly those with similar requirements as your needs. Conduct extensive background research to make sure that the vendor is registered, legitimate and experienced. Customer reviews and feedback are also important. 2. Simplicity and mobility Remember, not all your employees are knowledgeable about IT. Choose a system that is easy to use and manage to save money on employee training required with complex systems. Mobility can enable employees to work from any remote location. Features like voicemail to email, online fax and web conferencing are ideal in such...

Business Phone Systems – Advantages of a Remote Access System

Business phone systems are increasingly becoming a part of a converged network which uses an Internet Protocol network to support voice, data, wireless, instant messaging, video conferencing and other critical communication applications. Compared to the effort and investment required to manage separate network, business phone system which allows remote access proves to be efficient and economical. The business world appreciates flexibility in the working environment. A business phone system can use the power of cloud to unify all communication channels effortlessly. For business professionals who need to travel or do work from different locations, business phone systems powered by VoIP is of great help. With a model which facilitates remote access to your phone system, your employees can do work from home without any impact to critical business communication. When your employees are travelling, they can still connect to the company’s phone network and hence there won’t be a need to constantly check voice messages of your company’s telephone inbox. With its wide range of features and capabilities, one can customize them as per their need and thereby make the best use of remote access business phone systems. By providing a seamless access to the company’s phone system, one can improve business productivity by allowing business as usual irrespective of the location. One doesn’t need to implement a business phone system for each business location, rather make use of a single hosted network and provide access to all the locations. Not only does it simplify communication with vendors and customers but also reduced operating costs and ensure big savings. When you search for a provider, you need to focus...

Business VoIP phone systems – A Guide to make Conference Calls

With VoIP phone systems, conference calling has made business communication a lot easier. Irrespective of the geographical location of the participants, one can easily host a conference call with VoIP phone systems. For different business models like B2C (Business to Customer) and B2B (Business to Business), this means a substantial saving of time, effort and money. VoIP reduces communication costs significantly as it places and receives calls using the internet. Why are conference calls important in today’s business world? Irrespective of the size of business, conference calls are indispensable for team consultations, important business meetings, employee training, knowledge transfer sessions, announcements, project meeting, sales presentations, performance reports and webinars. The option for video conferencing opens up endless opportunities with respect to business communication. What are the major benefits associated with conference calls made using VoIP phone systems? Collaborative Spirit: With an option for real time collaboration, companies can discuss important business agenda, conduct team meetings without demanding the presence of all participants in the same meeting room. With Audio/Video conference calling, different stake holders from various parts of the world can come together and discuss common business targets. Cost Benefits: In case of VoIP phone systems, voice is converted into digital data which travels as small packets over the internet and again converted back to digital sound at the other end of the telephone. It provides a great opportunity to save money on international calling. In addition to the cut in your phone bills, you can also save on your travel expenses because conference calling allows you to interact with employees, partners and clients without meeting them in person....

Hosted VoIP systems – Scalable Phone system with tangible benefits

Compared to in-house PBX business phone systems, hosted VoIP systems allows the phone system to be set up and function in the cloud. It can be a great boost for startups because it offers innumerable benefits like remote access, cost savings, disaster recovery, flexibility and many more. Irrespective of the size of business, everyone understands and values the importance of communication. Installation costs are greatly reduced with the help of integrated hosted VoIP systems which allows one to install a single VoIP connection which then spreads out into 10 different lines. The VoIP provider would host all the equipment, services and servers, while the customer accesses the equipment via the internet, thereby offering features which are simply not possible with traditional phone...